This September start of term has seen yet another catastrophic start of term for hundreds of children across the city with special educational needs of disabilities and their home to school transport service that is provided by the Council.
We have seen yet again cases of letters containing confidential details sent to the wrong homes- a serious safeguarding breach-, children “forgotten and in meltdown”, as buses fail to arrive without anyone telling parents what is going on, children on buses for hours, parents not knowing where their children are, and with the phones going unanswered.
This after years of failures, years of safeguarding risks with DBS checks going undone, buses without proper checks or safety equipment, with repeated promises that next year will be different. This Labour run Council goes from one failure to another in breathtaking fashion without any accountability or answers to parents who are left picking up the pieces. When will this service be run properly and be reliable for families? When the bins are also collected reliably and properly too..